Extenuating Circumstances

is a weblog by Dan Hon

links for 2007-10-22

by danhon

“How do I get a refund for an ITV phone call?” – currybetdotnet – 20 October, 2007

Martin Belam’s exposure of ITV’s atrocious treating of their fraudulent phone call refund process

(tags: martinbelam itv usercentred phonecall refund fraud design failure)

Published: October 22, 2007

Filed Under: del.icio.us

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