Thanks for the summary. Do you think they've missed the heart of the matter though? The problem is that digital TV is like a computer (numerous options, on-screen interface/navigation, crashes often, separate box from TV) whereas analogue TV is like a toaster (buttons on the main unit limited to on/off, up/down channel, etc and one unit.

Making manuals easier to use, standardizing the complex interfaces and getting the Dixons guy to say "this is the remote control" are small aids but digital TV will never be easy until it is integrated into every TV and you don't need to use the on-screen guides to watch a programme.

Posted by: Simon on October 7, 2003 01:01 PM

The Vanity Experiment Oct 8, 2003 1:47 PM
Matt Jones found this usability rap-on-knuckles report about digital TV. Not surprisingly disparaging as DTV is a bitch to use and probably always will be until someone re-invents the square-peg-in-a-round-hole remote control unit. Like the first compu...
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